After a successful trial, Network Rail have rolled out TyrellCheck Mobile to all staff at Birmingham New Street Station. Staff at the Network Rail managed station now have access to real time disruption information via our Multi-Platform App. This new National App has access to the all train operators disruption information, plus every Network Rail route providing a complete picture of what is happening on the network and what TOCs are advising their customers. The intuitive filtering allows users to search for relevant information to them.
The new App will be used by Network Rail staff at Birmingham New Street to help improve customer information. Staff on the concourse and platforms will be armed with an instant real time view of information being published by:
TyrellCheck Mobile provides a separate CSL2 window providing an overview of which train operators has major disruption.
To manage the flow of customers at Birmingham New Street, Network Rail staff now has access to Live Departure Boards and platform information for all operators serving one of Britain's busiest stations.
TyrellCheck Mobile provides Network Rail staff with the information they require - tailored and personalised real time disruption information in one place removing the need for emails, SMS and the administration to maintain address books and contact lists. A simple but very powerful tool!